Cool Stuffs Review

I know that Acer netbooks have been hailed as convenient and a great value, but I have to say that I was very disappointed with both the computer itself and Acer's customer service. I am a teacher, and I purchased the Aspire on which to write my Master's thesis. When the hard drive went ka-plooie a couple of days after I received the computer, I thanked my lucky stars that I had just begun my research and was not farther into the process. I called Acer and they told me they would not replace the entire computer, but would just send me a hard drive. I was fine with this, but when I found out the new hard drive would have no operating system, I had to call again and order a recovery disc. Stupid and inexperienced me did not put two and two together: with no optical drive, there was no way to use a recovery disc to load Windows. I had bought the unit because the price fit a teacher's salary, and to have to now spring for an external cd drive was out of the question. By the way, not that I used them (Amazon graciously took back the computer when Acer would not), but the recovery discs that were promised to me by customer service "within 2 to 5 business days" did not arrive until two-and-a-half weeks later. Thank God the whole experience is just a memory, and I'm now enjoying my new HP laptop from WallyMart (I hate to use the box stores, but I gotta get a move on my thesis). Get more detail about Acer Aspire One AOD150-1920 10.1-Inch Ruby Red Netbook - 6.5 Hour Battery Life.